RECOGNITION
The total Quality Service delivered by Air Dolomiti is well known in the own trade market as proven by the number of international awards, excellent feedback from passengers and commercial aviation operators.
1998
- "ATR Award for Excellence"
Awarded by the AI(R) consortium for the best results in terms of overall quality standards.
- "Certificate of Excellence"
Awarded by Arthur Andersen/Il Sole 24 Ore for Customer Satisfaction.
- "ICARUS"
Awarded by the business travel magazine "Turismo d'Affari", as the best Regional Airline Company operating in Italy.
- "1998/99 ERA Airline of the Year Award"
Awarded by ERA, The European Regional Airlines Association, as the best regional European airline company of the year: the top form of recognition in the sector which rewards the overall activities of the Company.
1999
- "Customer Satisfaction Award 1999"
Awarded by Arthur Andersen/Il Sole 24 Ore for the profound commitment and modus operandi used in relation to customers. This award takes into consideration the entire service sector and recognised Air Dolomiti as the Company which had most understood and implemented the fundamental aspects of Customer Satisfaction.
2001
- "ERA Bronze Award 2001/02"
Presented by ERA European Regions Airlines Association for the Company's excellent economic and financial performance, its capability of maintaining a strong identity in its partnership with Lufthansa and its superb on-board service. This is the second time that Air Dolomiti has been given this important award.
- "TTG Poland - Best in tourist Branch Airline"
Awarded by TTG Poland for the total quality of the service offered by Air Dolomiti.
2002
"ERA Bronze Award 2002/03"
Awarded by ERA European Regions Airline Association for the Company's remarkable economic performance, the low average age of its fleet and once again the high standard of general services offered to passengers. Air Dolomiti is the only company to have received this award three times.
2003
- "Regional airline of the year 2002 Award"
Awarded by Regional Airline World as the best regional airline in the world for its excellent performance in 2002.
2004
- "Interactive Key Award"
This was awarded by the Media Key magazine for the company's portal www.airdolomiti.it
This award is an important recognition of the innovation, creative solutions and original and effective on-line communication skills: those who surf the elegant and stylish web-site find a series of user-friendly options including an on-line booking service, updated flight information, facts on the company and all the services provided.
2006
- "Interactive Key Award"
This was awarded by the Media Key magazine for the company's portal www.airdolomiti.it
Air Dolomiti was the winner in the "Editor's Choice" section for its originality, creativity, quality of content and technological innovation plus particular attention dedicated to its users.
A series of prizes have also been awarded to "Settimocielo by Air Dolomiti", the Company's onboard service and hospitality brand, for innovation and quality of service.
1996
- "Gold Mercury Award 1996"
Awarded by IFCA- In Flight Catering Association for the quality of the served products.
1997
- 2 "Emerald Awards"
Awarded by Onboard Services Magazine for the Company's onboard service philosophy and catering supplies.
1998
- "Sapphire Award"
Awarded by Onboard Services Magazine for the "Settimocielo Events" celebrated onboard throughout the year.
2001
- "Sapphire Award"
Awarded by Onboard Services magazine for "The Seven Italian Flavours", a culinary event that allowed passengers to discover the hidden flavours of Italian cuisine.
2002
- 2 "Diamond Awards"
Awarded by Onboard Services Magazine for "The Four Seasons", the programme that made an onboard presentation of nature in its evolution throughout the four seasons.
2002
- "Gold Mercury Award and Overall Award"
This is the top recognition possible in the sector.
Awarded by IFCA and IFSA for "The Four Seasons" programme: the high quality of its service made Air Dolomiti the outright star at the award ceremony in Cologne.
2003
- 2 "Emerald Awards"
Awarded by Onboard Services Magazine to 'Settimocielo Dream', the Company's new innovative Business Class, the result of over ten years of experience in offering excellent quality services: Dream is a special service offered by Settimocielo.
2005
- "Business Traveller Award"
18th January – this prize was awarded by the German magazine "Business Traveller" for the high standard service and hospitality offered to passengers and the onboard "Settimocielo" philosophy.
This award is particularly prestigious for Air Dolomiti as the Company beat some of the most important Airlines in the world.
2005
– "Bronze Mercury Award 2004".
The award was given IFCA (International Inflight Catering Association) and IFSA (International Inflight Food Service Association), for the programme "When style meets art": the innovative marketing formula used by Air Dolomiti once again managed to turn a customer satisfaction hospitality concept into a total quality service which is widely appreciated by passengers for its unique originality.
2005
- "Skytrax: Best Cabin Staff in Europe and best Airline"
Awarded by IFCA (In Flight Catering Association) and IFSA (International Inflight Food Service Association) for the category Best Cabin Staff in Europe.
2006
- "Business Traveller Award"
January 17th - the Company was recognised as the best airline in Europe for quality of onboard service. The prize was awarded by the German–magazine "Business Traveller"
2006
- "Business Diamond Award"
Awarded by Busche Verlaq for the typical Italian style of living offered on board and the high quality of services.
This "best airline" award highlights the total quality of the Air Dolomiti service, based on a philosophy which places customer satisfaction at its top priority
2007
- “Silver Mercury Award ”
Awarded by ITCA (International Travel Catering Association), for the events on board concerning the project “Sulle Ali della Musica”, organised in collaboration with the Arena Foundation.
The award is important as it proves how a local and regional project has succeeded in asserting itself in the field of international air transport: our airplanes are now named after works written by some of the most important Italian musicians and throughout 2006 we entertained our passengers by offering recipes of regional traditions that the musicians belonged to
- “Skytrax: Best Regionale Airline in Europe”
Air Dolomiti has been awarded as ‘Best Regional Airline in Europe’ by Skytrax, the annual survey conducted with millions of passengers. Air Dolomiti has been recognized for the total quality delivered and especially the refined and original in-flight service.
2008
- “Business Traveller Award”
Air Dolomiti is awarded as best European airline in terms of inflight product.
- “Travelchannel.de”
Is the german online travel agency that awarded Air Dolomiti as the Best Airline in terms of Inflight Service. The Airline was also recognized as second best in terms of Inflight Comfort.
2010
- “Business Traveller Award”
15 January: the award assigned by German magazine Business Traveller for Air Dolomiti's on-board service quality and flight attendants. Our Airline took third place behind Swiss and Austrian.
Business Traveller is the magazine dealing with tourism and travel with a special focus on business passengers and their requirements.